Delete your account

Last updated 24 August 2026 · LineSe, by Blupaani Ventures Pvt. Ltd.

Delete it yourself, in the app

The quickest route, and the one we recommend:

• Open LineSe and tap More in the bottom bar, then Settings.
• Choose Delete account.
• Confirm. Your account closes immediately and the deletion runs from there.

Or ask us to do it

If you have lost access to the phone number on the account, or you would rather we handled it, fill this in and we will delete the account for you. We may ask one question to confirm the account is yours before we act.

What gets deleted

• Your profile — name, phone number, email address.
• Your saved routes, preferences and language choice.
• Your notification tokens, so the app stops reaching your device.
• Your booking history, as personal data.

This happens within 30 days of the request.

What we have to keep, and why

Records of completed transactions — amount, date, tax and the payment reference — are kept for 8 financial years because a registered company is legally required to keep its financial records. These are stripped of everything that identifies you personally beyond what tax law requires, and they are never used to contact you or rebuild a profile.

Before you go

Deleting the account cannot be undone, and any unused pass on it stops working. If you have a live booking, use it or ask us to refund it first — see Terms of Service for when a refund is due.